Terms and Conditions

Last updated: October 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the OpStudio BV website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

2. Company Information

Legal Name: OpStudio BV
VAT Number: BE1010204916
Address: Schaliƫnhofstraat 50, 1980 Zemst, Belgium
Email: hello@opstudio.eu

3. Services

OpStudio BV provides:

Specific terms for individual projects will be outlined in separate service agreements or statements of work.

4. Atlas Suite Terms

4.1 Atlas Voice

Atlas Voice is provided as free software:

4.2 Atlas Warehouse

Atlas Warehouse is currently in development. Terms of use will be provided upon release.

4.3 General Atlas Suite Disclaimer

Use of the Atlas Suite tools is at your own risk. These tools are provided free of charge and are not intended for production-critical use without proper testing and validation in your specific environment.

5. Intellectual Property

5.1 Our Property

All content on our website, including text, graphics, logos, and software, is owned by OpStudio BV or our licensors and is protected by Belgian and international copyright laws.

5.2 Client Projects

Unless otherwise specified in a service agreement:

6. Payment Terms

For professional services:

7. Confidentiality

We respect the confidentiality of all client information and maintain strict confidentiality agreements. We will not disclose client proprietary information without explicit permission, except as required by law.

8. Warranties and Disclaimers

8.1 Professional Services

We warrant that our professional services will be performed with reasonable skill and care consistent with industry standards. Specific warranties will be outlined in service agreements.

8.2 Website and Free Tools

Our website and free tools (Atlas Suite) are provided "AS IS" without warranties of any kind, either express or implied, including but not limited to:

8.3 Third-Party Dependencies

We are not responsible for the availability, performance, or terms of service of third-party services, APIs, platforms, or integrations that may be used in conjunction with our software or solutions. Any issues arising from third-party services are beyond our control and liability.

9. Limitation of Liability

To the maximum extent permitted by Belgian law:

10. Termination

Either party may terminate a service agreement according to the terms specified in that agreement. Upon termination:

11. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond their reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.

12. Data Protection and Privacy

We process personal data as described in our Privacy Policy, available at https://opstudio.eu/privacy-policy. All processing complies with GDPR and Belgian data protection laws.

13. Electronic Communications

You agree that communications, invoices, agreements, and other documents may be provided electronically via email or through our website. Such electronic communications shall have the same legal effect as written documents delivered by traditional means.

14. Dispute Resolution

Before initiating any legal proceedings, both parties agree to attempt to resolve disputes amicably through good-faith negotiation or mediation. If a resolution cannot be reached within 30 days, either party may proceed with formal legal action.

15. Governing Law and Jurisdiction

These Terms are governed by Belgian law. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Belgium.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, together with any specific service agreements, constitute the entire agreement between you and OpStudio BV regarding our services and supersede all prior agreements.

19. Right of Withdrawal and Refunds

For B2B clients: The right of withdrawal does not apply to custom software development or professional services commenced with the client's prior express consent.

For B2C clients (where applicable): You have the right to withdraw from a service contract within 14 days without giving any reason, unless the service has already been fully performed with your prior express consent. Refund policies for specific services will be outlined in individual service agreements.

20. Contact Information

For questions about these Terms, please contact us:

OpStudio BV
Email: hello@opstudio.eu
Address: Schaliƫnhofstraat 50, 1980 Zemst, Belgium
VAT: BE1010204916

21. Acceptance

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.